AT&T Navigator
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Frequently Asked Questions
1. How does the 30-day free trial work?
The first month’s service charge is waived automatically. After 30 days, a monthly service charge will apply.
2. What is my PIN number?
By default your PIN number is the last four digits of your AT&T mobile phone number. For example, if your phone number is 999-555-1234, your PIN would be 1234.
3. What if I receive a call while navigating?
If your handset receives an incoming phone call while you are using the service, you will be prompted to take the call. While on the call, AT&T Navigator will continue to run in the background.
4. How often is the information (maps, business listings) on AT&T Navigator updated?
The maps and business listings are updated automatically every three months. AT&T Navigator running on your phone is able to instantly access the updates and incorporate the new information.
5. Where can I learn more about the traffic feature, including the cities supported?
To learn more about how AT&T Navigator uses traffic information, please go to att.com/navigator.
6. Who do I call if I have any questions?
If you have any questions about your AT&T Navigator service please call 1(800)331-0500.
To view additional FAQs, go to att.com/navigator.